Chapter 15: Evaluation: Inspections, Analytics, and Models

Chapter Introduction | Web Resources | Assignment Comments | Teaching Materials

The websites in this section provide additional information about some of the analytical methods discussed in chapter 15, and examples of their application; particularly in the design of mobile technologies such as cell phones. This site contains links to sites that deal specifically with heuristic evaluation for the web. For example, offers useful guidance on how to apply Nielsen's heuristics to website evaluation. Not surprisingly Jakob Nielsen's site has a large section on heuristic evaluation, including his own papers, 'how to' information and a list of references to studies that compare the efficacy of heuristic evaluation with other evaluation methods; particularly user testing and walkthroughs. This paper by Michael Levi and Frederick Conrad discusses a study in which heuristic evaluation was used to evaluate a World Wide Web prototype.

Scott MacKenzie's home page - - contains links to his many papers on Fitts' Law and there is also a section with links to introductory material. This link to Scott MacKenzie's (1991) Doctoral Thesis provides a lot of information for those who want to study Fitts' Law in depth.

This site describes the top 10 tools. Accenture offers an account of the how to employ analytics on their site:

You can also try out Google Analytics at This site contains lots of information about how to use Google analytics. There are also many Youtube tutorials, some of which are available at: by Corey Koberg.